Activation Instructions

To activate the Yenka software, you need to have received an Activation Key, once you have purchased and registered your software.

Note: You will not receive an Activation Key or Serial Number if you simply want a 15-day trial of Yenka or a free home licence. Activation Keys are only used if you have purchased a teacher or site licence or have a free school product.

To enter your Activation Key:

1. Run the Yenka Software as administrator (note: on Windows Vista and Windows 7 you will need to right-click on the application or shortcut and choose "Run as administrator")
2. Choose the option that asks you to activate your licence.
3. A screen will appear asking you to enter your Activation Key. Enter the Activation Key you received by email when you registered your serial number. You can also login to Yenka.com to retrieve your Activation Key.
4. Once you have entered your Activation Key, press 'Activate'.

If you are having trouble, check that your computer is connected to the internet and that your Activation Key is correct. Please also see our Licensing FAQs page.

If you connect to the internet via a Proxy Server, then please visit Online Activation through a Proxy Server;

If you are still having problems, or if your computer isn't connected to the internet, contact support@yenka.com