This page contains some common questions about installation and their answers.
A. You only need to register for a Yenka.com account if you have purchased a licence or would like to use one of our free school products.
At home, you can use all of our Yenka products free of charge. In school, you can try all of our Yenka products free of charge for 15 days. Neither of these options require you to register for a Yenka account.
Q. I have a Yenka account, but when I try to view my licences it tells me that I need to confirm my email address. How do I do that?
A. When you register for an online account, you will be sent an email asking you to confirm your email address. Click on the link inside the email to confirm your email address. You will be taken to a confirmation page. This will unlock the licence and activation codes section of your account.
If you have deleted the confirmation email or have not been sent one, then please contact email@example.com.
If you need more information or you cannot find an answer to your question here, please email your query to firstname.lastname@example.org.